Spark Health

Forwarding to Mobile

IMPORTANT: All forwarded messages are charged as a new message against your account.

Forward 2 Mobile relays all healthTxT conversations to your mobile phone via SMS. You can continue your conversation via SMS just like you do on a normal handset, but with the added advantage of all messages being stored within healthTxT securely.

Company Administrators can enable/disable this feature by going into Mobile Settings under the User Management menu.

Individual users can then ‘switch on’ the forward function per message thread, or as a default for all messages. You can toggle this feature within a conversation when Composing the message, or viewing the Inbox, or performing a Quick Reply.

When selected, all messages will forward to the chosen mobile number - you can choose this mobile number under My Settings > Profile. Copies of all messages will also appear on the web platform.

If you decide that you want to disable Forward 2 Mobile when you are away from healthTxT you can reply to forwarded messages directly from your phone, using the following commands via SMS:

CommandPurpose

#STOP

F2M disabled for current conversation.

#STOPALL

F2M disabled for all messages associated with your User; effectively disabling it until a new message is sent with F2M option enabled.

#HOLD

Disable all 'Additionally forward any reply to...' configuration settings on the Preferences page.

Disable F2M for all existing messages.