FAQ - Security

Can we use HTTPS for added security?

Yes. The interface is the same as HTTP, so the only change will be in the protocol portion of the URL used (https:// for SSL).

We recommend that HTTP (SSL) is used where ever security and message integrity is required for an application.

How do I get the values for the 'user' and 'password' fields?

Your user ID and password will be provided after you signup. If you need further assistance, please contact Support.

Does the password expire?

The initial password link you are sent will expire. If it has expired, contact Support. Once you have set a password, it will not expire.

How do we request a new password?

Use the password retrieval feature available on the login page.